Terms of Service

Last updated: December 5, 2025

Introduction

These Website Standard Terms and Conditions (these "Terms" or these "Website Standard Terms and Conditions") contained herein on this webpage shall govern your use of this website, including all pages within this website (collectively referred to as the "Website").

These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website if you have any objection to any of these Website Standard Terms and Conditions.

Important: By accessing and using the Triple Cats Safaris website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please discontinue use of our website immediately.

Table of Contents

1. Definitions

  • "Website" refers to the Triple Cats Safaris website accessible at triplecatssafaris.com and all associated pages.
  • "Services" refers to all safari tours, travel arrangements, bookings, and related services offered by Triple Cats Safaris.
  • "User," "You," or "Your" refers to any individual or entity accessing or using our Website or Services.
  • "We," "Us," or "Our" refers to Triple Cats Safaris, a registered safari and tour company operating in Kenya.
  • "Content" refers to all text, images, videos, graphics, and other materials available on the Website.

2. Intellectual Property Rights

Other than content you own, which you may have opted to include on this Website, under these Terms, Triple Cats Safaris and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved.

This includes, but is not limited to:

  • Website design, layout, and functionality
  • Text content, descriptions, and written materials
  • Photography, images, and visual content
  • Videos and multimedia content
  • Triple Cats Safaris logo, branding, and trademarks
  • Software, code, and technical implementations

You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website for personal, non-commercial use.

3. User Restrictions

You are expressly and emphatically restricted from all of the following:

  • Publishing any Website material in any media without prior written consent
  • Selling, sublicensing, and/or otherwise commercializing any Website material
  • Publicly performing and/or showing any Website material
  • Using this Website in any way that is, or may be, damaging to this Website
  • Using this Website in any way that impacts user access to this Website
  • Using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity
  • Engaging in any data mining, data harvesting, data extracting, or any other similar activity in relation to this Website
  • Using this Website to engage in any unauthorized advertising or marketing
  • Attempting to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website
  • Using automated systems or software to extract data from the Website (screen scraping)

Certain areas of this Website are restricted from access by you, and Triple Cats Safaris may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential, and you must maintain confidentiality of such information.

4. Booking and Payment Terms

Booking Confirmation

All safari bookings are subject to availability and confirmation. A booking is only confirmed once you receive written confirmation from Triple Cats Safaris and the required deposit or full payment has been received.

Payment Terms

  • A deposit may be required to secure your booking
  • Full payment is typically required 30 days before the safari start date
  • Payment can be made via bank transfer, credit card, or other approved payment methods
  • All prices are quoted in USD or local currency and are subject to change until booking is confirmed
  • Additional costs such as tips, personal expenses, and optional activities are not included unless specified

Cancellation Policy

Cancellations must be made in writing. The following cancellation fees apply:

  • More than 60 days before departure: 25% of total cost
  • 30-60 days before departure: 50% of total cost
  • 15-30 days before departure: 75% of total cost
  • Less than 15 days before departure: 100% of total cost (no refund)

5. Travel Insurance

Strongly Recommended: We strongly recommend that all clients purchase comprehensive travel insurance covering:

  • Trip cancellation and interruption
  • Medical expenses and emergency evacuation
  • Lost or damaged luggage
  • Personal liability

Triple Cats Safaris is not responsible for any costs incurred due to travel delays, medical emergencies, or other unforeseen circumstances. It is your responsibility to ensure adequate insurance coverage.

6. Health and Safety Requirements

By booking with Triple Cats Safaris, you acknowledge that:

  • You are responsible for obtaining all necessary vaccinations and health clearances
  • You must disclose any medical conditions that may affect your ability to participate in safari activities
  • You will follow all safety instructions provided by your safari guide
  • Safari activities involve inherent risks, including wildlife encounters, and you participate at your own risk
  • You have adequate physical fitness for the activities included in your safari package

Triple Cats Safaris reserves the right to refuse participation in any activity if we believe it poses a risk to your safety or the safety of others.

7. Liability and Disclaimers

No Warranties

This Website is provided "as is," with all faults, and Triple Cats Safaris makes no express or implied representations or warranties of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consultation or advice to you.

Limitation of Liability

In no event shall Triple Cats Safaris, nor any of its officers, directors, employees, or agents, be liable to you for anything arising out of or in any way connected with your use of this Website or our Services, whether such liability is under contract, tort, or otherwise.

Triple Cats Safaris, including its officers, directors, and employees, shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this Website or participation in our safari services.

Force Majeure

Triple Cats Safaris shall not be liable for any failure to perform its obligations where such failure is as a result of acts of nature, war, civil disturbance, government restrictions, strikes, or other causes beyond our reasonable control.

8. Indemnification

You hereby indemnify to the fullest extent Triple Cats Safaris from and against any and all liabilities, costs, demands, causes of action, damages, and expenses (including reasonable attorney's fees) arising out of or in any way related to:

  • Your breach of any of the provisions of these Terms
  • Your violation of any third-party rights
  • Your use of the Website or Services
  • Your conduct during safari activities
  • Any claims made by third parties relating to your actions

9. Content Accuracy and Changes

While we strive to ensure that all information on our Website is accurate and up-to-date, Triple Cats Safaris makes no guarantees regarding the accuracy, completeness, or timeliness of the content.

We reserve the right to:

  • Modify safari itineraries due to weather, safety concerns, or operational requirements
  • Change accommodation options if necessary, providing equivalent or better alternatives
  • Update prices, though confirmed bookings will honor the originally quoted price
  • Make changes to the Website content without notice

10. User Content and Reviews

If you submit reviews, comments, photos, or other content to our Website, you grant Triple Cats Safaris a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content for marketing and promotional purposes.

By submitting content, you represent that:

  • You own or have the right to submit the content
  • The content does not violate any third-party rights
  • The content is not defamatory, offensive, or inappropriate
  • You consent to us using your name and likeness in connection with the content

11. Privacy and Data Protection

Your use of this Website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

By using our Website and Services, you consent to the collection and use of your information as described in our Privacy Policy.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

13. Variation of Terms

Triple Cats Safaris is permitted to revise these Terms at any time as it sees fit, and by using this Website, you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

Changes to these Terms will be indicated by updating the "Last updated" date at the top of this page. Your continued use of the Website after any changes constitutes acceptance of the new Terms.

14. Assignment

Triple Cats Safaris shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms without our prior written consent.

15. Entire Agreement

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Triple Cats Safaris and you in relation to your use of this Website and our Services, and supersede all prior agreements and understandings with respect to the same.

16. Governing Law and Jurisdiction

These Terms will be governed by and construed in accordance with the laws of Kenya, and you submit to the non-exclusive jurisdiction of Kenya and courts located in Nairobi for the resolution of any disputes.

Any disputes arising out of or relating to these Terms or your use of our Services shall be resolved through good faith negotiations. If negotiations fail, disputes shall be subject to the exclusive jurisdiction of the Kenyan courts.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Triple Cats Safaris

Email: info@triplecatssafaris.com

Main Office: +254 740 932 662

WhatsApp: +254 743 748 503

Nairobi, Kenya

Thank You for Choosing Triple Cats Safaris

We are committed to providing you with exceptional safari experiences while maintaining the highest standards of service and ethical business practices. By adhering to these Terms of Service, we can ensure a safe, enjoyable, and memorable adventure for all our guests. We look forward to welcoming you on your African safari journey!

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